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Knowledge base
General
Getting Started
7
Contacting the office
Accepting & Contacting a New Student
Introduction: Flexibility, Responsibility, Commitment
Ongoing Scheduling
SOS Calls
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Notifications
3
Monthly Availability Reminders
New Student Notification
Student Inquiries Notifications
Payroll
8
Direct Deposit
In-Person Recital Bonus
Longevity
In-Home Lesson Gas Relief Bonus
Payroll Cycle
See all 8 articles
Contract Highlights
10
Contract Recitals and Section 1: Authority
Section 2: Responsibilities
Section 3: Compensation
Section 4: Term and Termination & Section 5: Effects of Termination
Section 6: Proprietary Information and Trade Secrets
See all 10 articles
Connecting with Video Conferencing Software
4
Connecting Your Google Meet Account with Forbes Music
Connecting Your Skype Account with Forbes Music
Connecting Your Zoom Account with Forbes Music
Connecting with Forbes Music Using Other Virtual Platforms
Account Portal
Dashboard
1
Forbes Music Dashboard
Calendar
3
Adding a Lesson
Calendar
Adding Unavailable Dates
Profile
3
Updating Availability
Uploading Files to Client’s Profile
Uploading Files to Teacher’s Profile
Lessons
5
Updating a Lesson Status
Flagging a Lesson
General Lesson Notes
Using Internal Notes
Using Shared Notes
Special Features
6
Reminders & Alerts
Repertoire Tracker
Adding A Performance
File Sharing
Adding a Task
See all 6 articles
Students
0
FAQs
Client Communications
4
What is the best channel to communicate with clients?
Why do I have to call my student before our first lesson?
My student emailed/texted me to cancel their lesson. What should I do?
My student emailed/texted me to cancel just before their lesson. What do I do?
Cancellations and Rescheduling
8
How do I reschedule a lesson?
What if the client's wifi is not working properly and we can not start or continue with the online lesson?
What if I reach out to my student to adjust their lesson time on the day of the lesson, and then they just cancel?
What happens if all but one student cancels at the last minute, and I cancel that remaining lesson?
What does it mean if a student reallocates a lesson?
See all 8 articles
Miscellaneous
6
Why haven't I received my paycheck yet?
What if my student has surpassed my ability level?
What do I do if there is no adult present for an in-home lesson?
What should I do if a family makes me feel uncomfortable or unwelcome?
How should I handle a rude, disrespectful, or violent student?
See all 6 articles
Classes
Content & Scheduling
4
Class Series
Evergreen Content
Scheduling
Static Content
Equipment
3
Audio
Lighting
Video
Proposals
11
Requisite Equipment
Choosing a Title
Writing Your Synopsis
Who is the Class Perfect For?
After Completing the Class
See all 11 articles