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FAQs

Client Communications 4

  • What is the best channel to communicate with clients?
  • Why do I have to call my student before our first lesson?
  • My student emailed/texted me to cancel their lesson. What should I do?
  • My student emailed/texted me to cancel just before their lesson. What do I do?

Cancellations and Rescheduling 8

  • How do I reschedule a lesson?
  • What if the client's wifi is not working properly and we can not start or continue with the online lesson?
  • What if I reach out to my student to adjust their lesson time on the day of the lesson, and then they just cancel?
  • What happens if all but one student cancels at the last minute, and I cancel that remaining lesson?
  • What does it mean if a student reallocates a lesson?
See all 8 articles

Miscellaneous 6

  • Why haven't I received my paycheck yet?
  • What if my student has surpassed my ability level?
  • What do I do if there is no adult present for an in-home lesson?
  • What should I do if a family makes me feel uncomfortable or unwelcome?
  • How should I handle a rude, disrespectful, or violent student?
See all 6 articles

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