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FAQs
Client Communications
4
What is the best channel to communicate with clients?
Why do I have to call my student before our first lesson?
My student emailed/texted me to cancel their lesson. What should I do?
My student emailed/texted me to cancel just before their lesson. What do I do?
Cancellations and Rescheduling
8
How do I reschedule a lesson?
What if the client's wifi is not working properly and we can not start or continue with the online lesson?
What if I reach out to my student to adjust their lesson time on the day of the lesson, and then they just cancel?
What happens if all but one student cancels at the last minute, and I cancel that remaining lesson?
What does it mean if a student reallocates a lesson?
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Miscellaneous
6
Why haven't I received my paycheck yet?
What if my student has surpassed my ability level?
What do I do if there is no adult present for an in-home lesson?
What should I do if a family makes me feel uncomfortable or unwelcome?
How should I handle a rude, disrespectful, or violent student?
See all 6 articles